Trusted AI Agent Built for Leading Organizations

Hi, I’m Raya

Your autonomous AI Teammate for Customer Service.

I manage your entire support operation across phone, email, and chat in 50+ languages, with outstanding performance in Arabic dialects.

Book a demo

Customer Support is Broken

Raya - Generative AI Customer Service Platform

Human Workforce

Phone/Call Center Software

Managing Inboxes

Legacy Chatbot Solutions

Ticketing & Helpdesk Platforms

Live Knowledge Access

Chaos, many tools

Before Raya

Raya handling everything smoothly

After Raya

RayaRayahandleshandleseveryeverycustomercustomerinteractioninteractioninstantly,instantly,acrossacrossallallchannels,channels,ininanyanylanguagelanguage--whilewhileyouryourteamteamfocusesfocusesononwhatwhatmattersmattersmost.most.

Traditional Support

Traditional support systems get the job done but often struggle with inefficiencies, leaving businesses unable to deliver optimal performance.

With Raya

Raya transforms customer support into a seamless, fully automated process, empowering businesses with speed, and intelligence.

How Raya transform your operations

All of your inbound interactions powered by advanced AI Customer Support Agents. From first touch to final resolution, Raya manages your entire customer service operation with generative AI.

Phone Support That Never Sleeps

Watch Raya handle customer calls naturally, understanding context and resolving issues instantly - while updating your CRM in real-time.

Email Inbox: From Chaos to Clarity

See how Raya transforms overwhelming inboxes into organized, resolved conversations - handling everything from simple queries to complex support issues.

Live Chat That Converts

Experience how Raya engages with customers instantly across all your chat channels, providing consistent, personalized support that drives satisfaction.

Any Language, Hyper-localized

Rashed communicates fluently in 50+ languages, tailoring conversations to each region’s cultural and market nuances, ensuring that your sales efforts resonate worldwide.

End-to-End Resolution

Raya takes ownership of the entire customer journey, from understanding intent to delivering solutions—seamlessly integrating with your systems to provide fast, and accurate resolutions.

Hire Raya

Get started with AI-powered customer service Raya

The only AI customer support solution that is simple, scalable, and customizable to your exact needs. Cut costs and supercharge your customer care workflow

Welcome Raya to the team

Supercharge your support workflow

Cut costs without cutting corners

One solution for all your inbound needs

Fine-tune Raya to your company’s needs

Teach Raya your product details and policies

Fine-tune her responses to match your brand voice

Set up smart routing and escalation protocols

Scale with Raya

Raya handles the inquiries, you focus on growth.

Your team tackles complex cases

Watch customer satisfaction and retention soar

Scale with Raya - Raya handles the inquiries, you focus on growth.

AI Customer Services FAQs

What is the difference between an Autonomous AI Teammate like Raya and traditional chatbots?

An Autonomous AI Teammate like Raya significantly surpasses traditional chatbots and standard AI-powered customer service solutions. Traditional chatbots typically handle only basic, scripted Q&A, relying heavily on human intervention for complex issues. In contrast, Raya is built on a proprietary "Network of Agents"—Numerous specialized AI Agents collaborating autonomously. Each agent expertly handles distinct tasks such as email management, live chat, phone interactions, or social media communications. Collectively, these agents autonomously manage comprehensive customer service workflows, independently resolving complex customer interactions from start to finish, with minimal or no human oversight.

How quickly can Raya be implemented into our existing customer support systems?

Implementing Raya typically takes just a few days to a few weeks, depending on your current system setup and specific needs. Raya is designed for rapid deployment, easily integrating into over 30 existing platforms such as Zendesk, Salesforce, and Shopify, enabling quick improvements in efficiency without disrupting ongoing operations.

Which languages and countries does Raya support?

Raya supports customer interactions in over 50 languages, with specialized expertise in multiple Arabic dialects. Our platform serves global enterprises and rapidly growing businesses worldwide, effectively managing multilingual and multicultural customer service demands.

Can Raya handle complex customer interactions without human intervention?

Yes, Raya is uniquely capable of autonomously managing complex customer interactions end-to-end. Raya doesn't simply answer FAQs; she proactively resolves support tickets, interacts naturally with customers, and only escalates issues requiring strategic human intervention, significantly reducing manual workloads and enhancing operational efficiency.

How is Raya different from other AI Customer Service solutions?

Raya represents a new category—an Autonomous AI Teammate, distinct from standard AI assistants or automated chatbots. Raya autonomously handles comprehensive workflows through a powerful "Network of Agents," integrates deeply with your systems, delivers tangible business outcomes, and significantly reduces operational costs, allowing your human teams to focus on high-value activities like innovation and relationship-building.

Does Raya integrate with popular customer service and CRM software?

Absolutely. Raya seamlessly integrates with over 30 leading customer service and CRM platforms, including Salesforce, Zendesk, Freshdesk, Slack, Gmail, Shopify, Hubspot, Notion, Airtable, Dropbox, Google Drive, Trello, Confluence, Pipedrive, and social media platforms like Facebook, Instagram, and WhatsApp. This comprehensive integration capability ensures a smooth and effective operation within your existing ecosystem.

Is Raya suitable for large-scale enterprises or primarily for small businesses?

Raya is built to scale autonomously and effectively, making her ideal for businesses of all sizes—from startups to large enterprises. Raya helps companies drastically reduce customer service operational costs, streamline processes, and consistently deliver high-quality customer experiences at scale.

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