Is ChatBot comparable to Raya?

ChatBot follows decision trees for $52/mo extra. Raya resolves tickets end-to-end autonomously including refunds and order lookups.

Why is Teammates cheaper for teams?

LiveChat charges per agent plus ChatBot plus KnowledgeBase. Teammates is all-in-one from $25/mo total.

LiveChat Alternative 2026

From Live Chat to Autonomous AI Resolution

Q: How is Teammates different from LiveChat?

LiveChat is a chat tool for human agents. Teammates provides 3 autonomous AI teammates that resolve 85%+ of tickets without human agents.

Q: Can Teammates handle live chat too?

Yes, plus 7 more channels: WhatsApp, email, phone, Slack, Teams, Instagram, Facebook. One inbox for everything.

No more paying per human agent. No more separate AI products. 3 AI teammates in one platform.

LiveChat

Live chat tool + separate ChatBot product

Per-agent pricing ($20-59/agent/mo)
ChatBot separate product ($52/mo)
Built for human agents
Website chat only
Manual canned responses

From $20/agent/mo + ChatBot $52/mo

Teammates AI

3 AI teammates — AI + human handoff in one

3 teammates: Support + Sales + HR
AI + human handoff in one platform
90%+ autonomous resolution
8+ channels: chat, email, WhatsApp, phone
50+ languages, 20+ Arabic dialects

From $25/mo — everything included

Get Started Free

G2: LiveChat Reviews 2026

Trusted by leading organizations around the world

Join leading teams using AI Teammates

Their Product. Our Feature.

Everything LiveChat Does Is One Feature Inside Teammates

LiveChat gives you a chat widget for human agents. Teammates gives you an AI workforce. Raya resolves 90%+ of customer issues autonomously across 8+ channels. Adam qualifies leads and books meetings. Sara screens candidates with AI interviews. All three share memory and context. LiveChat charges per agent ($20-59/agent/mo) and their AI chatbot (ChatBot) is a completely separate product ($52/mo extra). Teammates includes everything from $25/mo — AI and human handoff in one platform.

LiveChat

Live chat tool with separate ChatBot product

1
Live chat widget for human agents
2
ChatBot (separate $52/mo product)
3
Per-agent pricing ($20-59/agent/mo)
4
Website chat only
5
Canned responses (manual)

That's their entire product

Raya

Live chat tool with separate ChatBot product + much more

3 AI teammates: Support, Sales, HR
8+ channels: chat, email, WhatsApp, phone, social
Autonomous ticket resolution (90%+)
Takes real actions (refunds, bookings, lookups)
AI + human handoff in one platform
50+ languages including 20+ Arabic dialects
Self-healing knowledge base
Shared memory across all teammates
All-inclusive pricing from $25/mo

And it all works with Raya, Adam & Sara

Proprietary Network of Agents

LiveChat has ChatBot (separate product, rule-based flows + basic AI). Each Teammates teammate is a coordinated network of purpose-built sub-agents working together in real time.

LiveChat

ChatBot (separate product, rule-based flows + basic AI)

Raya

Resolution agentKnowledge agentEscalation agentChannel routing agentAction execution agent

Feature Comparison

LiveChat vs Teammates

Feature	LiveChat	Teammates AI
AI Resolution	ChatBot (separate $52/mo)	85%+ autonomous resolution
Pricing Model	$20-59/agent/mo + add-ons	From $25/mo (credit-based)
Sales AI	None	Adam — included
HR/Recruiting	None	Sara — included
Channel Coverage	Website chat, email, Apple Messages	8+ (+ WhatsApp, Slack, Teams, social)
Languages	Translation via integrations	50+ native languages
Autonomous Actions	None (human agents required)	Refunds, order lookup, payments
Setup Time	Hours (widget + flows)	10 minutes
Knowledge Base	Separate KnowledgeBase product	Self-healing (auto-learns)
Cross-Function Context	Not applicable (chat only)	Shared context (<10 sec)

Pricing Comparison

LiveChat Sells You Separate Pieces

Chat + ChatBot + KnowledgeBase = 3 separate products. Teammates = all-in-one.

LiveChat + ChatBot

Team Plan$39/agent/mo

5 Agents$195/mo

ChatBot (add-on)$52/mo

KnowledgeBase (add-on)$39/mo

Annual (5 agents)$3,432+

Teammates AI

3 AI TeammatesIncluded

Built-in CRMIncluded

Self-healing KBIncluded

8+ ChannelsIncluded

Annual CostFrom $300

Save $3,100+/year

No buying 3 separate products. No paying per agent. Everything included.

Key Differences

6 Critical Differences: LiveChat vs Teammates

3 Separate Products vs All-in-One

LiveChat, ChatBot, and KnowledgeBase are three separate products with separate pricing. Teammates includes AI resolution, knowledge base, and CRM in a single platform from $25/mo.

LiveChat

3 separate products

Teammates

All-in-one from $25/mo

Human-Dependent vs AI-First

LiveChat is built for human agents with AI as an add-on. Teammates is AI-first — Raya resolves 85%+ of tickets autonomously and only escalates what she can't handle.

LiveChat

AI is an add-on

Teammates

85%+ autonomous resolution

Translation APIs vs Native 50+ Languages

LiveChat requires third-party translation integrations. Teammates generates native responses in 50+ languages including 20+ Arabic dialects — not translations, native fluency.

LiveChat

Third-party translation

Teammates

50+ native languages

Website Chat vs Every Channel

LiveChat is primarily a website chat widget. Teammates works across WhatsApp, email, phone, Slack, Teams, Instagram, Facebook, and live chat — one inbox for everything.

LiveChat

Website chat primary

Teammates

8+ channels, one inbox

Chat-Only vs Full AI Workforce

LiveChat handles live chat. That's it. Teammates provides Raya for support, Adam for sales outreach and lead qualification, and Sara for HR interviewing. Three functions, one platform.

LiveChat

Live chat only

Teammates

Support + Sales + HR

No Autonomous Actions vs Full Resolution

LiveChat can't process refunds, look up orders, or take actions — human agents do everything. Raya resolves tickets end-to-end: processes refunds, manages email inboxes, and hands sales leads to Adam.

LiveChat

Humans do everything

Teammates

End-to-end resolution

The Bottom Line

LiveChat is a chat tool that needs human agents. Teammates is a full AI workforce that resolves autonomously.

Compare Pricing

Migration Guide

Switch from LiveChat in One Day

Stop paying per agent. Cancel 3 separate products. Get everything in one.

Your 1-Day Migration Path

Hour 1

Setup & Import

Create Teammates account
Import canned responses as knowledge base
Connect your website chat widget

Hours 2-4

Expand Channels

Add WhatsApp, email, and social channels
Configure escalation rules
Raya auto-learns your support patterns

Day 2

Go Live

Route all support to Teammates
Drop per-agent LiveChat licenses
Cancel ChatBot and KnowledgeBase add-ons

Ready to Stop Paying Per Agent?

Cancel LiveChat + ChatBot + KnowledgeBase. Get everything in Teammates.

FAQ

Frequently Asked Questions

LiveChat is a live chat tool built for human agents with ChatBot as a separate add-on. Teammates provides 3 autonomous AI teammates that resolve, sell, and recruit — no human agents needed for 85%+ of cases.