What's the difference between AI Teammates and AI Agents?

'AI Agent' is the generic industry term for autonomous AI. 'AI Teammates' is what happens when you give AI agents a personality, a name, and a defined role on your team. Raya, Adam, and Sara aren't just AI agents—they're teammates who handle customer service, sales, and recruiting respectively. The difference is the human-centric approach: teammates augment your team, agents are tools.

What's the difference between AI Teammates and chatbots?

Chatbots follow scripts and wait for simple questions. AI Teammates handle entire job functions autonomously—making calls, sending emails, booking meetings, and resolving issues end-to-end. Raya doesn't just answer FAQs; she resolves tickets. Adam doesn't just respond to inquiries; he qualifies leads and books demos. That's the difference between a chatbot and a teammate.

What's the difference between AI agents and bots?

Bots are typically script-based, limited automations with a negative connotation (spam bots, annoying chatbots). AI agents are a new category: autonomous systems that think, decide, and act independently. Teammates.ai takes this further with AI Teammates—named AI colleagues like Raya and Adam who handle complete workflows, not just scripted responses.

Are AI Teammates different from virtual assistants like Alexa or Siri?

Yes, fundamentally different. Virtual assistants wait for voice commands and perform simple tasks (set a timer, play music). AI Teammates—like Raya and Adam—work autonomously across your business operations: handling customer tickets, qualifying sales leads, conducting interviews. They don't wait for commands; they own entire job functions.

How do AI Teammates work with human employees?

AI Teammates augment your human team, not replace them. They handle high-volume, repetitive work—support tickets, lead qualification, initial screening—so your humans can focus on strategic, creative, and relationship-building activities. Think of it as giving your team superpowers: Raya handles 1,000 routine tickets so your support team can focus on complex cases.

Why are they called 'Teammates' instead of 'Agents' or 'Assistants'?

The term 'Teammates' reflects our philosophy: AI should work alongside humans as colleagues, not as cold tools. Raya, Adam, and Sara have personalities, names, and defined roles—just like human teammates. They're not software you install; they're colleagues you hire who happen to be AI-powered.

Can I meet the AI Teammates?

Yes! Raya is your customer service teammate—she handles support across phone, email, and chat in 50+ languages. Adam is your sales teammate—he qualifies leads, makes calls, and books meetings 24/7. Sara is your recruiting teammate—she conducts video interviews and screens candidates. Book a demo to see them in action.

AI Teammates Guide • 2026

What are
AI Teammates?

Q: What are AI Teammates?

AI Teammates are autonomous AI agents with named personalities (like Raya, Adam, and Sara) that work alongside your human team to handle complete job functions—customer service, sales, and recruiting. Unlike generic AI agents or bots, AI Teammates are designed to feel like actual colleagues: they have names, distinct capabilities, and operate 24/7 without scripts. They don't just respond to queries; they own entire workflows end-to-end.

Your team handles tickets, chases leads, and screens candidates — but not 24 hours a day. That's why we built Raya, Adam, and Sara. Autonomous AI teammates that own entire job functions, so your people focus on what humans do best.

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Comparison

AI Teammates vs AI Agents vs Chatbots vs Bots

See exactly how AI Teammates differ from generic AI agents, chatbots, bots, and virtual assistants.

AI Teammates

Named AI colleagues (Raya, Adam, Sara) who own complete job functions autonomously.

Named personalities
End-to-end workflow ownership
Human-like warmth

Teammates.ai

AI Agents

Generic autonomous AI for specific tasks without defined personalities.

Autonomous decisions
Goal-oriented

Chatbots

Conversational interfaces for FAQs and simple questions.

Fast for simple questions
Low cost per interaction

Bots

Script-based automations that follow predefined rules.

Good for repetitive tasks

Virtual Assistants

Voice assistants like Siri or Alexa for consumer tasks.

Voice-activated
Consumer-focused

Side-by-side capability comparison

See which technologies support each capability.

Capability	AI Teammates	AI Agents	Chatbots	Bots	Virtual Assistants
Named personality (Raya, Adam, Sara)
Autonomous decision-making
Complete workflow ownership
Multi-channel (voice, email, chat)
Continuous learning
50+ languages support
Human-like warmth

Full support

Partial support

Not supported

The practical takeaway

Chatbots, bots, and virtual assistants are useful for narrow, simple tasks. AI agents handle automation without personality. AI Teammates — like Raya, Adam, and Sara — combine autonomy with human warmth to become actual colleagues on your team.

Use chatbots for

FAQs and simple customer questions.

Use AI agents for

Task automation without personality.

Use AI Teammates for

Complete job functions with named colleagues.

The Team

Meet Raya, Adam, and Sara

Three AI Teammates with distinct personalities and capabilities. Each handles a complete job function — customer service, sales, and recruiting.

R

Raya

Customer Service AI

Raya handles support tickets across phone, email, chat, and WhatsApp. She resolves issues end-to-end, speaks 50+ languages including all Arabic dialects, and only escalates complex cases to your team.

Voice calls in 50+ languages

Email ticket resolution

Chat & WhatsApp support

Native Arabic dialect support

A

Adam

AI Sales Agent

Adam qualifies leads, makes outbound calls, sends personalized emails, and books meetings. He owns your sales pipeline from prospecting to meeting booking — 24/7.

Outbound sales calls

Personalized email sequences

Meeting booking

Lead qualification

S

Sara

AI Interviewer

Sara conducts live video interviews, screens candidates, and delivers competency-based scoring with hiring recommendations. She reduces time-to-hire by 73%.

Live video interviews

Candidate screening

50+ language interviews

Automated scoring

FAQs

Frequently Asked Questions

Everything you need to know about AI Teammates and how they differ from chatbots, AI agents, and traditional automation.

Ready to hire?

Hire your first AI Teammate today

Start with Raya for customer service, Adam for sales, or Sara for recruiting. All three work together as a team — on your team.

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