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Step inside Raya’s Desk to see how she answers phone calls, WhatsApp, Instagram, live chat, and email in 54 languages and 19 Arabic dialects, learns your knowledge base, and resolves tickets inside Zendesk, Shopify, and Salesforce.
Raya
Enterprise omnichannel support that shares live customer context with your AI Engineer and Adam so product fixes and expansion opportunities happen automatically.
0:52All 5 AI Teammates
0:52AI Co-Founder & Full Team
0:55AI Co-Founder
1:22AI Engineer
Hi, I'm Raya. I run your entire support call center: calls, chats, emails and DMs.
Let me show you my Desk.
See everything I do, and shape how I do it, right here.
Up top, talk to me in Teammate Chat,
and try me in Playground before your customers do.
First, put me wherever your customers already are.
And I work inside the apps you already use.
Want a support line? Get a new phone number from us, or keep your own.
Teach me your business in Knowledge: a file, a web page, even a video.
Want it done your way?
Tell me in Settings: what to say, and when to bring in your team.
Refunds and exceptions wait for your OK, in Approvals.
On Home, see who's waiting, and how fast they hear back.
In Conversations, read every chat and email, and replay every call.
Analytics shows the hours I've saved you, and what your customers want most.
When a customer asks something I don't know yet, I flag it.
Teach me once, and everyone gets the answer.
That's my Desk. From now on, someone always answers.
