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Tour da Mesa da Raya: Suporte Autônomo por Telefone, WhatsApp, Chat e E-mail

Veja como a Raya atende chamadas, WhatsApp, Instagram, chat ao vivo e e-mail em 54 idiomas e 19 dialetos árabes integrada às suas ferramentas.

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Raya

Atendimento omnicanal corporativo conectado diretamente à engenharia e às vendas.

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Hi, I'm Raya. I run your entire support call center: calls, chats, emails and DMs.

Let me show you my Desk.

See everything I do, and shape how I do it, right here.

Up top, talk to me in Teammate Chat,

and try me in Playground before your customers do.

First, put me wherever your customers already are.

And I work inside the apps you already use.

Want a support line? Get a new phone number from us, or keep your own.

Teach me your business in Knowledge: a file, a web page, even a video.

Want it done your way?

Tell me in Settings: what to say, and when to bring in your team.

Refunds and exceptions wait for your OK, in Approvals.

On Home, see who's waiting, and how fast they hear back.

In Conversations, read every chat and email, and replay every call.

Analytics shows the hours I've saved you, and what your customers want most.

When a customer asks something I don't know yet, I flag it.

Teach me once, and everyone gets the answer.

That's my Desk. From now on, someone always answers.