Trusted by leading organizations around the world
Why stop at one? Get all three AI teammates working together to transform your entire operation.
Raya handles shipment tracking, delivery exceptions, and logistics inquiries across all channels — keeping your customers informed without overwhelming your ops team.
Logistics companies handle massive volumes of 'Where is my package?' inquiries. Each tracking question takes 3-5 minutes for a human agent to look up and respond. Multiply that by thousands of daily inquiries and your support team is buried.
Raya connects to your tracking systems and provides instant shipment updates. She handles delivery exceptions, ETAs, rerouting requests, and proof-of-delivery inquiries — resolving 90%+ of logistics support tickets without human involvement.
Link your TMS, carrier APIs, and tracking databases so Raya can access real-time shipment data.
Set up how Raya handles delays, failed deliveries, address corrections, and refund requests.
Raya starts resolving tracking and logistics inquiries across all your support channels.
Raya retrieves shipment status, location, and ETA from your systems in seconds.
Automatically handles delayed shipments, failed deliveries, and rerouting requests.
Notifies customers proactively about delays or delivery changes before they ask.
Handle international shipping inquiries in 50+ languages with customs and duty information.
