TeammateOwns a whole business function; you approve what matters.
TeammatesOne organization of teammates, running the whole business.
Levels of autonomy.
ChatbotBasic Q&A. Scripted by hand.
AssistantChatGPT, Gemini and the like.
CopilotDoes some of the work. A person does most.
AgentRuns on its own with little intervention.
TeammateOwns a whole business function; you approve what matters.
TeammatesOne organization of teammates, running the whole business.
Work togetherShare one memoryLearn from each otherHand off instantly
A chatbot waits for questions. An agent finishes one task and forgets it. Teammates own whole jobs and work as one team. When Raya learns something from a customer, Adam knows it on his next call. When a support chat turns into a sale, it passes to Adam instantly, with nothing lost and no one waiting.
You don't get a tool to manage. You get a company that runs.