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Platform & Features

Workspace

Your central hub for activity, knowledge gaps, constitution, CRM data, and cross-teammate insights.

3 min readUpdated 2026-02-28

What Is the Workspace?

The Workspace is your command center for all AI teammate activity. It provides a bird's-eye view of what is happening across Raya, Adam, and Sara, including recent conversations, pending approvals, knowledge gaps, and key metrics.

Activity Feed

The activity feed shows a real-time stream of actions taken by your AI teammates — new conversations, escalations, meetings booked, tickets created, and more. Use it to stay informed without checking each teammate individually.

Constitution

The Constitution is a set of guiding principles and policies that all your AI teammates follow. Think of it as your company's rules of engagement — tone of voice, brand guidelines, do's and don'ts. Any instruction added to the Constitution applies across all channels and all teammates.

CRM Hub

The CRM Hub in the Workspace gives you a unified view of customer and lead records collected across all AI teammates. See contact details, conversation history, and deal status in one place.

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Workspace | Help Center | Teammates.ai